https://www.bikefolded.com/troxus-t1-pro-electric-scooter-review/ Folding Bike Reviews and Buying Guide Fri, 20 Oct 2023 11:24:08 +0000 hourly 1 https://wordpress.org/?v=6.9.4 https://www.bikefolded.com/troxus-t1-pro-electric-scooter-review/#comment-35587 Fri, 20 Oct 2023 11:24:08 +0000 https://www.bikefolded.com/?p=1542#comment-35587 They are very wicked I bought one too from Dubai and the same I arrived in India the tyres are gone I did appeal for replacement they didn’t mind up till now

]]> https://www.bikefolded.com/troxus-t1-pro-electric-scooter-review/#comment-26978 Sat, 23 Jul 2022 18:29:56 +0000 https://www.bikefolded.com/?p=1542#comment-26978 Troxus has an 18 month warranty. In February 2021, I purchased two electric scooters from Troxus. In March 2021, one of the scooters began stalling and no longer being propelled by the scooter’s engine. I informed Troxus in March 2021 of the issue. At first tightening the handlebar screws fixed it. Over time it got worse and worse. I repeatedly emailed Troxus and received questions from them and no solutions. The closest to a solution that they provided was on 10/27/2021, “We checked your order and you bought two T1 for $500 and one for $250. Now the price of T1 pro on our website is $699, with a Halloween discount of $150 to get the price of $549. Based on this price, so we subtract $250 from $549 to get $299, which is the additional cost you will pay.” This means Troxus wants me to pay more than the price of the $250 original scooter to obtain a new one. An example of their customer support is “We think it may be that the connector in the handle has a bad contact problem and so error code E1 is displayed. Please take it apart and check it.” This would be fine, but there were no instructions to follow. How would I know a “bad contact problem”? On 10/25/2021, I emailed Troxus with a follow up question, “”To be more clear, you note below ” Please take it apart and check it.” What section of the scooter should I take apart and what should I look for. Then what are the potential solutions to fix it?”” Troxus’ response on the same day was, “….Sorry we can’t provide video instructions as we no longer have the blue T1 in the warehouse. We have upgraded to the T1Pro. Can you go to a repair shop nearby to check it? we will do our best to help you!” I emailed Troxus on 11/13/2021 as it took a while to get a repair shop appointment. ” I finally found a repair shop. They say it will cost $100-120, but there’s no guarantee they will be able to find what he thinks is a bad connection.” I have not heard from Troxus since even though I sent two follow up emails.

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