Comments on: Helix Folding Bike Price and Release Date

By: Christopher Bennett

Christopher Bennett — Fri, 17 Mar 2023 07:03:03 +0000

There is a lot of negativity here to the team. Yes, they were poor communicators and could have done things better. But Kickstarter=Risk…

When I withdrew I received a refund in a timely manner. So on balance I think that they did OK.

By: Helix Backer

Helix Backer — Sat, 10 Sep 2022 00:53:16 +0000

As one of the original Kickstarter backers, I feel compelled to share my experience of dealing with Helix.

Peter never shared any information and always fobbed off any backers who expressed anxiety about the extremely drawn-out time period they took to start delivering bikes to backers.

When they did begin to ship bikes, many backers tried to get a response about where their bike was as they hadn’t received it.

When they shipped my bike to me, there was no communication, not even a shipping notification from FedEx. When I found out it had been shipped, it was too late and the bike had been returned to Helix in Canada. I’d moved house twice since I backed the project. When I checked their system to see what the status was, it said it hadn’t even been built yet.

I’ve been trying to get them to ship the bike to me ever since then and all they keep trying to do is give me my original pledge money back.

This is a fraction of what they’re selling the bike for now.

This isn’t the issue. My biggest concern is that they’re a nasty bunch of liars and they’re doing everything possible to ditch the very people who funded their shady business.

I’m now faced with the option of suing them as they’re so obstructive and refuse to do anything to ensure I receive my bike.

If this is how they treat their backers, I wonder how they’ll deal with individual customers. The way they behave has soured the bike for a lot of people to the point where they want nothing to do with the machine. I personally recommend Airnimal and their products. They’re the polar opposite when it comes to customer care. The experience is owning the Airnimal Joey has been a joy. The experience of dealing with Helix has been gut-wrenching and surreal.

By: Adi

Adi — Sun, 05 Dec 2021 10:10:01 +0000

In reply to Matt. Spot on!

By: tedus

tedus — Wed, 19 May 2021 11:11:09 +0000

2990$ now for the single speed now on the website, 3690$ for the Alfine version.
Was just looking how it turned out – but compared to other big sized folding bikes like montague the prices are out of the questions. You can get the Allston (Alfine, Gates etc.) für 2200$ – the prices need to somehow compare to be considerably acceptable. Even though its titan, different folding mechanism – but that doesn’t justify a 1400$ price difference to comparable folders.

By: jason

jason — Sat, 10 Apr 2021 16:30:47 +0000

In reply to Rod Leonard. I am looking for someone who wants to sell their helix. I am only interested in single speed.

By: B.K

B.K — Sun, 15 Nov 2020 18:30:39 +0000

Hi, please email me if anyone wants to sell the their Helix bike? thanks!!

By: Verawati

Verawati — Sun, 11 Oct 2020 15:45:55 +0000

In reply to Daniel Ozorio. Hi, may I know where is your location. And how much do you want to sell it?

By: Daniel Ozorio

Daniel Ozorio — Tue, 06 Oct 2020 03:18:02 +0000

In reply to Robby Roummper. I want to sell my Helix 10 speed. If you are still interested, pm me. Thanks

By: Rod Leonard

Rod Leonard — Sat, 05 Sep 2020 16:35:09 +0000

If anyone wants to sell their bike, please email me. Thanks!

By: Kian

Kian — Mon, 31 Aug 2020 08:42:20 +0000

Wow looks like the bike is not going to be on the market.any time sooner. Correct me if I’m wrong